General terms and conditions of use of the web portal, site, web/website of the company S&D Perfekt d.o.o., P.E. AVOCADO Digital Marketing Agency domain: avocadodigitalagency.com
The general terms and conditions of operation and use of the WEBSITE .COM web portal have been drawn up in accordance with the Personal Data Protection Act (ZVOP-2), the Code of Obligations (Official Gazette of the Republic of Slovenia, No. 97/07 – official consolidated text, 64/16 – decisions of the Supreme Court and 20/18 – OROZ631), the Consumer Protection Act against Unfair Business Practices (Official Gazette of the Republic of Slovenia, No. 53/07), the Electronic Commerce Act (Official Gazette of the Republic of Slovenia, No. 96/09 – official consolidated text, 19/15 and 189/21 – ZDU-1M), and the General Data Protection Regulation (Regulation (EU) 2016/679), GDPR.
Service description
The AVOCADO Digital Marketing Agency, platform, at the web domain www.avocadodigitalagency.com is a web portal, an online store that contains various content in the fields of marketing, advertising, brand creation, “Brand development”, entrepreneurship, event organization, and offers various educational content and andragogical teaching methods.
Basic concepts
The provider is the web portal avocadodigitalagency.com on the website www.avocadodigitalagency.com, which is managed by the company S&D PERFEKT, business and financial services, consulting, mediation and trade d. o.o.. P.E. AVOCADO digital marketing agency, which manages the web portal, the site and the content on it and allows the user to connect to the selected web content.
The personal data controller is the company S&D PERFEKT d. o. o.
Personal data is data defined as personal data by ZVOP-1 and GDPR or other applicable Slovenian and EU legislation.
Web site, the web URL address of the portal is the website www.avocadodigitalagency.com.
A visitor is any legal or natural person who visits the web portal to the website. The data of the website visitor is stored in the provider’s system if the visitor enters their personal data or sends a request.
A user is any natural or legal person who is a subscriber or buyer of content on the web portal.
Paid content on the avocadodigitalagency.com web portal (hereinafter referred to as the “web portal”) is hosted on the web platform www.neoserv.sii and is accessible at the web address www.avocadodigitalagency.com.
The General Terms and Conditions address the operation of the website, portal, web page, paid content and user rights, as well as the business relationship between the provider and the user.
The General Terms and Conditions are always accessible on the website www.avocadodigitalagency.com.
The provider S&D Perfekt d. o. o. P.E. AVOCADO Digital marketing agency may change or supplement the general terms and conditions with new provisions without prior notice. It is recommended that the user familiarizes themselves with the general terms and conditions before registering and purchasing paid content. When the general terms and conditions are changed, the date of acceptance will also be changed.
By using the website or registering on the web portal, the user accepts the general terms and conditions in force at that moment and at the same time agrees to all provisions of the general terms and conditions, and is additionally aware of the provisions of the privacy policy and personal data protection.
Use of the website, portal
By using the website www.avocadodigitalagency.com, the user accepts all the general terms and conditions stated above, to which the privacy policy and personal data protection policy is added. By using the website, portal, the user declares that he has read and understood the provisions of all these terms and conditions and that he agrees with them. If the user does not agree with the terms and conditions of this website and does not want to be bound by them, the provider asks him not to use the website and not to download any materials or content.
Disclaimer
The Provider makes no express or implied warranties as to the accuracy, completeness, timeliness or reliability of the materials and content or any information on this website, although all data and materials on this website are believed to be reliable. By using this website or relying on any materials or information on this website, the user assumes all risks and liability arising from the use of or reliance on the information contained on this website.All digital content (materials) on the website are provided as a professional basis, intended for education, receiving information, which the user uses at his own discretion, regardless of whether they are accessed free of charge or obtained for a fee.
The Provider is not liable for any loss or damage, including, but not limited to, any direct, indirect, special, consequential, incidental or other damages arising from the use of or inability to use this website or any service available on or in connection with this website. By reading the general terms and conditions, the user agrees to use the website at his own risk. The Provider does not guarantee that the operation of the website will be uninterrupted or error-free.
Copyright and Intellectual Property
All information, text, video, audio and images, diagrams, tables, plans or manuals contained on the website, i.e. all content of the website, is protected by copyright. The user may access and use the material for personal and educational purposes only, unless otherwise specified for an individual product (this will be written in the description of the individual product itself).
The User may not reproduce, distribute, publicly perform, publicly display, modify, or create derivative works from the Materials unless the User obtains the express consent of the Provider or the copyright holder. If the User prints out Materials found on the Website, the User must include the copyright notice on all copies.
Information Accessibility
The Provider undertakes to always provide the User with the following information:
- company identity (name and registered office, registration number); contact details that enable the user to communicate quickly and effectively (e-mail);
- essential features of the services, descriptions of the services;
- accessibility of the services (each service offered on the website should be available within a reasonable time);
- conditions for the performance of the service;
- all prices will be clearly and unambiguously determined, it will be clearly shown whether they already include taxes;
- Method of payment;
- Time period for which the offer is valid;
- Period within which it is still possible to withdraw from the contract and the conditions for withdrawal;
- Explanation of the procedure in the event of a complaint, including all contact details of the contact person or customer service.
Web Site Availability
The website is generally accessible 24 hours a day, 7 days a week (24/7). The content provider reserves the right to make short interruptions to access the website for technical reasons such as maintenance and equipment replacement. For reasons related to the maintenance of the platform on which paid online content is hosted, the provider also reserves the right to make longer interruptions to access. The provider does not guarantee the availability of the website in the event of any outages in the networks of the route providers or any outages, errors, other technical disturbances or interruptions of the operation of third parties or force majeure. Temporary unavailability of the website does not entitle the user to a possible reduction in the purchase price or any compensation.
How to access the website
The method of accessing paid content on the website is as specified in the instructions for subscribing or purchasing individual services on the website. Any changes in the method of accessing and using the website will be promptly published by the content provider on the website.
The user accesses free content by accessing the website at the web address www.avocadodigitalagency.com, and the user accesses paid content by registering, creating a user account and paying for services at the web address www.avocadodigitalagency.com.
Offering services, professional resources, video content
Due to the nature of doing business over the World Wide Web, the offering of services is updated and changes frequently and quickly. The provider makes every effort to ensure that the information published on its pages is up-to-date and correct.
The provider offers paid services on the web portal, including online coaching programs, mentoring programs, and other content for registered users, in the form of continuous access with a monthly payment, limited access with a one-time payment, or personal consulting.
The provider offers digital marketing agency services on the web portal, in the fields of organic content creation, paid advertising, brand creation, BRAND development, marketing consulting, writing professional bases in the field of marketing strategies, GTM “go to market” strategies, brands, story creation and “Storytelling”, entrepreneurship, marketing, advertising and merchandising.
Use of Paid Content
Use and access to paid content on the website is guaranteed 24 hours a day, except in the cases mentioned above. The content provider reserves the right to limit or terminate access to paid content to an individual user account if there is suspicion of abuse of the general terms and conditions.
To use paid content on the website, the user must be 15 years of age. Paid online content is intended exclusively for personal use. Registration of other persons is not permitted, for which the user guarantees full liability for damages. The provider does not give consent to the registration of other persons or any redirection of the user account. The use of the services and content on the website is not permitted for any illegal purposes.
User Account
Access to paid content is available to registered users of the website. The user or subscriber who has created an account on the website must carefully keep their username and password. A valid email address is required for successful registration. In order to prevent misuse of their user account, the user must have control over the devices with which they access the website through their user account, and therefore should not share their username and password and information related to pay services with third parties.
If the provider finds that the user account is being shared with third parties or that any similar abuse of the account is taking place, the provider may immediately terminate the user account without warning. The user account owner is responsible for the authenticity of the information provided in connection with his user account. In an effort to prevent abuse of the user account, the provider’s brand and its property, the provider reserves the right to terminate or freeze the user account.
Paid content on the website
Paid content offered by the provider on the website:
- content for which a subscription relationship with a monthly payment obligation is required;
- additional content with a one-time payment obligation;
- personal consulting with the obligation of a one-time payment, monthly rental of hours;
The provider offers paid content on the website, for which it is necessary to conclude a subscription relationship, which allows unlimited access to the content on the website and for which the user pays a monthly subscription. The user has unlimited access to this content as long as the subscription relationship is concluded and all obligations are settled.
The provider pays the subscription fee in advance, until the last day of the month for the following month! The provider sends the user an invoice for the monthly subscription fee every month in electronic form, to the email address that the user uses to access their user account. The billing period in the subscription relationship lasts 30 days, the service is billed every 30 days from the date of the first purchase.
The provider also offers additional content on the website, which, upon a one-time payment, allows the user to access it for 1 year. The user can use additional services for a fee with or without a subscription. The provider sends the user an invoice for additional services in electronic form, to the email address that the user uses to access their user account.
The provider also offers a personal consulting service on the website. By purchasing personal consulting, the user reserves an appointment for an online personal consulting session with the provider for a duration of 60 minutes on the website. The user can use personal consulting in addition to other online content or independently. The provider for personal consulting sends the user an invoice in electronic form, otherwise to the email address that the user uses to access their user account.
All prices include value added tax (VAT), unless expressly stated otherwise.
Payment methods; they will be enabled LATER!
The provider offers the following payment methods:
- electronic payment with payment cards (Mastercard, Visa…), not yet enabled
- crypto currencies – not yet enabled;
- PayPal – not yet enabled;
- by direct bank transfer (UPN form); not yet enabled
- Stripe; not yet enabled
The provider issues an invoice to the user on a durable and/or electronic medium, with itemized costs. The purchase agreement (order) is stored in electronic form on the provider’s server and sent to the user at the email address entered upon registration or purchase.
Subscription relationship
The user selects a payment method when concluding a subscription relationship. If he/she selects electronic payment with payment cards, the monthly subscription amount is automatically charged in advance, and after payment, he/she receives an invoice every month to the email address as stated above. If the user selects payment by direct bank transfer (UPN form), the provider sends the user an invoice to the email address from the user account every month and sets a deadline for paying the monthly subscription. In the event that payment cannot be made with the selected payment method or that the user does not settle the invoice within the deadline, the provider will use all available legal means to recover the amounts owed.
After concluding a subscription relationship, the user may terminate the subscription relationship with the provider at any time. The user may terminate the subscription relationship in the settings of their user account or by notifying the provider of their desire to terminate the subscription relationship in writing to the email address info@avocadodigitalagency.com.
By concluding a subscription, the user has unlimited access to the purchased content on the website. In the event of termination of the subscription or non-payment of the due monthly subscription fee, the provider will no longer provide the user with access to paid content on the website that is accessible within the subscription.
Security
The provider uses appropriate technological and organizational means to protect the transmission of personal data, stored personal data and the protection of online payments. To protect against misuse of payment and credit cards, the provider may check information related to the customer’s order.
Violation of the general terms and conditions.
The provider reserves the right to deny access to paid and non-paid content to website users who violate the general terms and conditions or act contrary to them, even if they have paid for the service. The provider reserves the right to permanently deny access to website users who intentionally or through gross negligence violate the general terms and conditions, act contrary to them, or provide their password or username to third parties.
If the website user causes any damage to the provider through his/her actions, he/she shall be liable for damages and criminal liability. By using the website, the website user agrees that the website provider, upon a justified request from a state authority, may provide the user with information at its disposal, including any personal data.
Amendment of the General Terms and Conditions
The Provider may amend the General Terms and Conditions of Use of the Website and Paid Services at any time if this is required for technical or commercial reasons. The Provider will inform about all changes and updates in all places where the General Terms and Conditions are published.
Complaints and Disputes
The Provider complies with applicable law and makes every effort to establish an effective complaints handling system. For this purpose, the Provider has a designated person with whom the User can contact in case of problems, by email at dunja.gacnik@avocadodigitalagency.com.
The provider will confirm within eight working days, excluding Saturdays, Sundays and holidays, that it has received the complaint, inform the user how long it will take to process it and keep them informed about the progress of the procedure. The provider will do its best to resolve any potential disputes amicably.
Application of law
The law of the Republic of Slovenia shall apply to the assessment of legal relations in connection with these general terms and conditions. In the event of a dispute between the user and the provider, the court of the Republic of Slovenia shall have exclusive jurisdiction.
Last amended general terms and conditions
General terms and conditions, written and last amended on 19.3.2025.
Contact
S&D Perfekt d. o. o., P.E. AVOCADO digital marketing agency, registration number 3703339000 tax number 85481599, help, complaints and claims: dunja.gacnik@avocadodigitalagency.com.